Product Warranties
Warranties at Handle-iT
All our products are supplied with a comprehensive warranty providing peace of mind and protection against faulty materials or workmanship.
The Standard, Premium, and Premium Plus warranties covers all ‘non-wearing’ parts (seen below) and lasts for a fixed period from date of delivery as listed below. Any damage caused by vandalism, lost items, water ingress, contamination or improper use is not covered by any warranty.
It is recommended that training takes place to ensure correct use of equipment, and that equipment is stored in a safe and secure location to ensure a long trouble-free life.
Standard Warranty
The Standard warranty lasts for a period of 12 months, covering all non-wearing parts. Damage caused by vandalism, lost items, water ingress, contamination or improper use is not covered by this warranty.
Premium Warranty
The Premium warranty lasts for a period of 3 years, covering all non-wearing parts. Damage caused by vandalism, lost items, water ingress, contamination or improper use is not covered by this warranty.
Premium Plus Warranty
The Premium Plus warranty lasts for a period of 5 years, covering all non-wearing parts. Damage caused by vandalism, lost items, water ingress, contamination or improper use is not covered by this warranty.
Powered Trolley Warranty
The standard Power trolley covers all ‘non-wearing’ parts on the chassis for up-to 5 years, and electronic parts for up to 12 months. Damage caused by vandalism, lost items, water ingress, contamination or improper use is not covered by this warranty.
Wearing Parts
The following are deemed to be ‘wearing parts’ and are not covered by warranty.
- Wheels, Tyres and Inner Tubes
- Hand Grips
- Fixings (such as split-pins)
- Step Treads
- Batteries
- Fuses
- Hinges and other moving parts
- Paint Finish