Our Philosophy
“Our customers should say our name with a smile on their face.”
At Handle-iT, everything we do starts with people. Since our establishment in 2001, we’ve grown to serve a wide range of customers, from local independent businesses to blue-chip companies, national governments, and international organisations.
Today, we proudly support over 26,000 customers across more than 60 countries worldwide. Despite this growth, our approach has never changed: we believe in building long-lasting relationships through genuine, personal service. Whether you’re a small local business or a global operation, you’ll always receive the same care, attention, and support, with a real person at the end of the phone whenever you need us.
Quality. Price. Service. Advice.
These four principles are the foundation of everything we do.
We are constantly working to improve both our product range and customer experience. Feedback from our customers goes directly to our design team, allowing us to refine and develop products quickly and effectively.
Our experienced sales team is on hand to offer honest advice and practical solutions. If something isn’t right for you, we’ll tell you, and we’ll point you in the right direction. Our goal is simple: to help you find the best solution, not just make a sale.
Project Work
With bases in Devon, UK and Tarragona, Spain, we have the capability to support you from initial concept through to final production.
Our in-house design team works closely with customers to develop ideas, create prototypes, and deliver finished products. Supported by manufacturing facilities in the South West of England, Spain, and South East Asia, we can produce anything from a one-off specialist item to fully customised products for global distribution.
Whatever the scale of your project, you’ll have a dedicated team guiding you every step of the way.
Our Commitment to Society
Handle-iT is built on steady, responsible growth, and we believe in giving something back.
We actively support local communities and charities, provide employment opportunities for people from all walks of life, and operate in an environment free from discrimination and prejudice. We are also committed to reducing our environmental impact by managing waste responsibly and maintaining clean, safe working practices.
Above all, we believe that how we do business matters just as much as what we do and that commitment extends to our customers, our people, and our community.
Why do our customers buy from Handle-iT?
- Warranty – We stand by the quality of our products with comprehensive warranty options.
- Free of Charge delivery to Mainland UK
- Expert Advice and Support – Our committed team are available to provide you with service and support to ensure that the product that you require is fit and safe for use.
- Free safety Documentation – Risk Assessments, Checklists, Safety Guidelines to aid you in your workplace.
- Bespoke Solutions – We have the experience and capacity to fabricate bespoke solutions to suit your workplace and needs.
- Commitment to improve practices and eliminate modern slavery in our business and supply chain.