11th Mar 2025
Nice Airport, the flagship airport on the French Riveria already had a large fleet of luggage trollies, but there were issues with their current supplier. The original supplier had been nonchalant with regards to maintenance and support, so much that GSF were frustrated by this. The trolleys were at the end of their life, and the airport wanted to replace the entire fleet. After contacting their existing supplier, the response was so unenthusiastic they immediately contacted us and asked whether we could supply airport trolleys that would be compatible with their existing model.
And of course, we flew at the chance…the Head of Sales from the Spanish Office and the MD from the UK, travelled directly to Nice.
The trolley provided to the third busiest airport in France was a Stainless Steel design, and in addition the trollies were branded to suit the customer requirements and included a bespoke coloured handle. Detailed work by the CAD design team and Head of Engineering ensured that the new trolley was fully compatible with the outgoing trolley.
Delivery time was of the essence as the customer required that the trolleys were on site by June 2024. This all happened at the point when the Red Sea shipping lanes were closed, which meant that delivery schedules were tight, and in a first for Handle-iT the trolleys were transported via train along the old silk road.
It was not possible to achieve the required delivery date via normal shipping routes, so the MD decided as good customer service that the entire order would be delivered by train.
We are very proud of the reference received from those involved at Nice and look forward to a continued relationship with them throughout France and Europe.
We believe that the above reference speaks for itself. Handle-iT brings an alternative approach to airport baggage trolleys, if like Nice airport you have been using the same supplier for a while contact us and see the difference.